Authorized ICT Repair and Service Center
We have been repairing cash handling hardware for over 30 years, and we are an authorized ICT service center — not a middleman who ships your unit somewhere else. Everything is diagnosed, repaired, recalibrated and validation-tested on our own bench in Hollywood, Florida, at the best service pricing you will find.
Authorized service center
Repairs happen on our own bench with genuine ICT parts — diagnosis, repair, recalibration and full note-validation testing before the unit ships back to you.
Over 30 years experience
Three decades on ICT, CashCode, JCM, MEI and Pyramid hardware. We usually know the failure before the unit reaches the bench.
Best pricing on service
Flat rate quoted up front, no surprise line items, and normally a fraction of the cost of a new unit.
Most bill acceptors that get thrown away did not need to be. A dirty or worn transport belt, a failed sensor, a tired motor, an out-of-date firmware set or a bent bezel will all make a validator start rejecting good notes — and every one of those is a routine repair for us. Over three decades we have seen the same failure patterns repeat across ICT, CashCode, JCM, MEI and Pyramid hardware, so we usually know what is wrong before the unit reaches the bench.
Because we are an authorized ICT distributor as well as an authorized service center, we carry genuine parts on the shelf: belts, sensors, motors, harnesses, bezels, stackers, cassettes and boards. That means we are not waiting weeks on a parts order to get your machine back in service, and it means the parts going into your unit are the correct ones rather than generic substitutes.
Our pricing on service is the best in the business, and we keep it simple. You get a flat rate quoted up front for the repair, so there are no surprise line items when the invoice arrives. If we open a unit and find it is genuinely not worth fixing, we will tell you that and quote you a replacement instead — we would rather keep you as a customer for the next 30 years than sell you a repair you do not need.
Bench services
Bill acceptor and validator repair
Full diagnostics, transport belt and roller replacement, optical sensor cleaning and replacement, motor service, board-level repair, firmware and bill-set updates, then recalibration and note validation testing.
Note recycler and dispenser service
Cassette and recycler drum service, jam-path repair, pick and feed roller replacement, sensor alignment and full dispense-accuracy testing before the unit ships back.
Coin mech and hopper repair
Coin acceptor recalibration and re-teaching to your coin set, hopper motor and disc replacement, sorter service and reject-rate testing.
Printer and kiosk hardware
Thermal printer head cleaning and replacement, cutter service, paper-path repair and print-quality verification on ICT ticket and receipt printers.
Currency programming and bill-set updates
New note issues, added denominations, country changes and polymer note updates loaded and verified. Send us your currency and denomination list and we will program it before it ships.
Refurbished exchange units
When downtime matters more than turnaround, ask about a refurbished exchange unit — you get a tested replacement out the door now and send your core back to us.
Frequently asked questions
What does a bill acceptor repair cost?
Which brands do you service?
How long does a repair take?
Do I need an RMA before shipping a unit?
Can you tell me whether to repair or replace?
Get a flat-rate repair quote today
Call (877) 922-6707 or WhatsApp a photo of the unit and its label. Mon–Fri, 9am–5pm ET. Over 30 years as an authorized ICT service center — and the best pricing on service you will find.